Accounts Receivable SpecialistJune 26, 2018
NTS in Acton, MA is seeking an Accounts Receivable Specialist. This position will be a strong resource to support various finance and accounting functions as delegated by the Finance Manager. The accounting assistant is a key member of the Company’s financial team and collaborates closely with corporate functions. To be considered for this position, you must possess 2+ years of high volume corporate accounts receivable/collections experience and invoicing/billing experience. Also you must be eligible to work in the US without sponsorship (present and future).
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Collection calls and/or correspondence in a fast paced goal oriented collections department.
Maintain weekly billing and daily job review processes
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts
Customer calls, account adjustments, small balance write off, customer reconciliations.
Accountable for reducing delinquency for assigned accounts and processing credit memos.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Enlist the efforts of senior management when necessary to accelerate the collection process.
Establish and maintain effective and cooperative working relationships with customers and internal stakeholders.
Weekly and monthly reporting to direct supervisor
Maintain Delinquency notices
High volume phone calls to assigned delinquent customers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service to customers
Backup to the Accounts Payable process
Meet defined department goals and activity metrics
Interact with a Shared Services Center for payment detail
Must be eligible to work in the US without sponsorship (present and future) and able to pass a drug test and DMV and background check
2+ years of high volume corporate Collections experience and Billing/Invoicing experience
Strong attention to detail, goal oriented
Commitment to excellent customer service
Experience with Microsoft Dynamics AX a plus
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
It is the policy of NTS to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, sexual orientation, gender identity, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations. EEO M/F/D/V
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